Have a question about returns and exchanges, refer to our help docs here.
For International Returns. If for any reason you are not happy with your purchase from www.SpringStepShoes.com, please return the item to us within 30 days of purchase in its original, unworn condition for a refund or exchange. Fine Details. PACK AND
To get the return process started visit our return portal here.If you also want to exchange your order, follow the steps when generating your label.
If you had a promotion on your original order, use this form to let us know to adjust your new exchange order after its placed. If you create your exchange at the time of creating a return, the discount will be carried over automatically.
Our processing time for refunds is up to 7 business days from the date of receipt to our warehouse. You will receive an email once it arrives.Please allow up to a billing cycle for the credit amount to appear on your bank statement once we refund you
Spring Step Shoes guarantees our products are free from manufacturer’s defects within a period of 6 months from the time of consumer purchase and under normal wearing conditions. We can accept returns only for items purchased in-store or on the www.S