Learn more about shipping and delivery here.
Spring Step Shoes ships with FedEx and USPS for P.O. Box and military APO/FPO addresses. Once your order has been placed, our processing time before an order ships is 1-5 days, excluding weekends and holidays. If your order is past our 5 day time, ex
If your FedEx tracking says delivered but you haven't received your order, please follow the steps below:. If you've done the above and your order did not turn up, let us know by contacting customer care using this form. Select "Delivery issue, missi
Did you receive your order, and are missing items? There are a few reasons it may appear that way. For one, we ship from multiple locations, and its possible you haven't received your other tracking information. Other reasons could include the item b